Topics: Nursing, innovation, quality

“Nurses are the heart of healthcare.” Donna Wilk Cardillo
In the OR, in the wards, and at the bedside – nurses have some of the most intensive contact with patients and perform many, if not most, of the numerous front-line tasks required to keep the care process working. Whether it’s caring for wounds, taking patient histories or capturing documentation in the EHR, nursing is a very high-touch profession – and is, perhaps, the most patient-centric role within the hospital. With such ... READ MORE.

Topics: Healthcare quality, ACA, documentation, payment reform, change management, innovation

On the bright side, the ACA is driving American healthcare forward into a new era of active quality management. Unfortunately, the ACA’s data-hungry charter is forcing ground-level practitioners like nurses and doctors into the awkward dual role of practitioner and accountant, often manually capturing detailed time intervals and checking box after box in the EMR. One would struggle to find any coach who’d want their players to be capturing their own performance stats in the field, yet clinicians find themselves in this unenviable position. For clinicians, who are often working long hours ....READ MORE.

Topics: Healthcare Quality, Visual Management, Action Drivers, Distraction, EMR

Sight and sound are our most vital links to the world, but they are by no means equal. Our eyes control over 30 times the nerve connections to our brains that our ears do, and as much of 50% of our brain’s computing power reflects the same bias. This ‘sense inequality’ trickles down to the way we think as well, with sight being first in line for processing split-second decisions, and sound coming in as a back-up trigger for emotion or volume, but generally falling behind available visual cues. Ironically, in the information age, this primal understanding ....READ MORE.

Topics: AHA, Cardiac Arrest, Stroke, Healthcare Quality, Get With the Guidelines, time

The recent New York Times article, "A Sea Change in Treating Heart Attacks” captures the adrenaline and complexity of getting treated in those critical moments after an acute heart attack or stroke, and how much improvement is still needed in front line care. The article highlights the developing consensus that more timely treatment of critical conditions like stroke and heart attack makes all the difference – for the patient’s life and for the hospital’s bottom line. ...READ MORE.